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Document Collection Reimagined

Impact

-$100K
Reduction in printing costs
Due to automated file collection
-60%
Decrease in manual document requests
Due to automation

Return on investment

The automated file collection tool within MyPitcher saved over $100K per year in printing costs and significantly improved document management efficiency.

Screenshot of MyPitcher Portal

Enhanced Procurement Policy Reporting

Impact

+40%
Increase in task completion rates
Due to improved UX and workflow
+35%
Rise in user satisfaction scores
Due to intuitive Salesforce Lightning UI

Return on investment

A full UX redesign of the VMC platform using Salesforce Lightning led to better task completion rates and a significant increase in user satisfaction.

Screenshot of VMC Portal

Transforming Client Collaboration in Law

Impact

+50%
Increase in client retention
Due to enhanced collaboration tools
+45%
Growth in online conversions
Due to a more seamless user experience

Return on investment

A bespoke application allowed Maddocks Digital to improve client collaboration, increase online conversions, and retain more clients.

Screenshot of Maddocks Client Portal

Scalable Client Fund Management

Impact

-55%
Decrease in support calls
Due to a more intuitive system
+30%
Increase in investor retention
Due to better user experience and tools

Return on investment

The Fund Manager portal, used by 50+ institutions, improved investor transactions, reduced support calls, and enhanced system efficiency.

Screenshot of Mainstream BPO Portal

Streamlined Genomic Test Ordering

Impact

+600%
Increase in email captures
Due to targeted visitor tracking and paywall implementation
+40%
Growth in site traffic
Due to increased visibility and outreach

Return on investment

Melbourne Genomics implemented a paywall and visitor tracking system, resulting in a 600% increase in email captures and a 40% boost in site traffic.

Screenshot of Melbourne Genomics Test Ordering Guide

Immersive Real Estate Showcase

Impact

+75%
Increase in buyer engagement
Due to immersive property showcases and seamless buyer journey
+50%
Improved buyer conversion
Through intuitive app features and virtual meetings

Return on investment

StellaTech's revolutionary app for real estate agents offers an immersive experience for investors, from onboarding to EOI signing, increasing buyer engagement.

Screenshot of StellaTech Real Estate App
Every dollar invested in UX results in a return of $100. That's an ROI of 9,900%.

The Forrester Report

How to use us in your project

Study your existing product

We assess the current state of your product, uncover pain points, evaluate usability, and identify opportunities. Our insights drive informed decisions, align teams, and create a compelling case for UX improvements that deliver real business impact.

User Research & Insights Competitive Analysis Wireframing & Prototyping UI/UX Enhancements Interaction Design Improvements Usability Testing Stakeholder Feedback Integration Performance Optimisation Branding & Visual Identity Refresh Feature Prioritisation User Flow Redesign Responsive Design A/B Testing & Iteration Accessibility Improvements

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