Future Pixel

Solving hidden problems with our trademark UX approach.

Data-driven insights that help businesses scale — from startups to multi-million dollar enterprises.

UX Salesforce Lead
Melbourne
UX Salesforce Lead
Impact
+40%
Task completion rates
Due to improved UX and workflow
+35%
Money saved
Intuitive Salesforce Lightning UI
Return on investment

A full UX redesign of the VMC platform using Salesforce Lightning led to better task completion rates and a significant increase in user satisfaction.

Screenshot of ICN work
Lead Product Design
Melbourne
Lead Product Design
Impact
-$100K
Reduction in printing costs
Due to automated file collection
-60%
Decrease in manual document requests
Due to automation
Return on investment

The automated file collection tool within MyPitcher saved over $100K per year in printing costs and significantly improved document management efficiency.

Screenshot of ABC Corp work
UX Design + CMS
Melbourne
UX Design + CMS
Impact
3x
Faster loading speed
Than competitor sites
+50%
Better CMS experience
Than industry benchmark
Return on investment

We designed and built a CMS for Genomical, a new company in the health industry, which immediately attracted attention and extended reach through its visually pleasing aesthetic.

Screenshot of Genomical work
Front End Dev
Melbourne
Front End Dev
Impact
+20%
Customer retention
Increase after launch
+28%
New customer sign-ups
Growth in first 6 months
Return on investment

Improved UX interfaces led to higher customer retention and increased new sign-ups. The product also attracted a new, younger demographics thanks to it's modern UI.

Screenshot BP Fuelcard
Product Design + Front End Dev
Sydney
Product Design + Front End Dev
Impact
+85%
Uptake in online management
Shift from in-person/paper
-60%
Errors encountered
Due to better validation
Return on investment

Enhanced UX improved fund management efficiency, increased online adoption, and reduced application errors.

Screenshot of Macquarie
Product Design & Front End
Melbourne
Product Design & Front End
Impact
+50%
Increase in client retention
Due to enhanced collaboration tools
+45%
Growth in online conversions
Due to a more seamless user experience
Return on investment

A bespoke application allowed Maddocks Digital to improve client collaboration, increase online conversions, and retain more clients.

Screenshot of Alpha Tech work
UX Design
Brisbane
UX Design
Impact
+30%
Online consultation bookings
Within first 6 months
+40%
Bounce rate reduction
Improved user engagement
Return on investment

A conversion-focused UX design led to more consultation bookings and better user engagement.

Screenshot of UX for Law Firms
UX Lead & Front End Dev
Sydney
UX Lead & Front End Dev
Impact
-55%
Decrease in support calls
Due to a more intuitive system
+30%
Increase in investor retention
Due to better user experience and tools
Return on investment

The Fund Manager portal, used by 50+ institutions, improved investor transactions, reduced support calls, and enhanced system efficiency.

Screenshot of XYZ Ltd work
UX Design & CMS Dev
Melbourne
UX Design & CMS Dev
Impact
+600%
Increase in email captures
Due to targeted visitor tracking and paywall implementation
+40%
Growth in site traffic
Due to increased visibility and outreach
Return on investment

Melbourne Genomics implemented a paywall and visitor tracking system, resulting in a 600% increase in email captures and a 40% boost in site traffic.

Screenshot of Beta Solutions work
UX Product Design
Brisbane
UX Product Design
Impact
+75%
Increase in buyer engagement
Immersive property showcases & seamless buyer journey
+50%
Improved buyer conversion
Through intuitive features & virtual tours
Return on investment

StellaTech's revolutionary app for real estate agents offers an immersive experience for investors, from onboarding to EOI signing, increasing buyer engagement.

Screenshot of Gamma Innovations work
Every dollar invested in UX results in a return of $100. That's an ROI of 9,900%.

The Forrester Report

ICN Logo
Recent impact:
+40%
Increase in task completion rates
Due to improved UX and workflow
+$100k
Projected money saved
In annual support requests
+35%
Rise in user satisfaction scores
Due to intuitive UI
-75%
Time per task reduction
Per user monthly
We transform your business through data backed decisions.
Problem
83% of users
Struggle to find key actions quickly, often clicking randomly until they find their desired screen, or until they give up on their task.
Solution
High Impact
Enhance visibility & hierarchy
Prioritise primary actions and core task with clear buttons, reduce clutter, and group related features logically
Benefit
+300%
Faster task completion and reduced user frustration.

Powerful UX Growth Audits

Actionable insights and recommendations for your product roadmap.
How to use us in your project

Study your existing product

We assess the current state of your product, uncover pain points, evaluate usability, and identify opportunities. Our insights drive informed decisions, align teams, and create a compelling case for UX improvements that deliver real business impact.

User Research & Insights Competitive Analysis Wireframing & Prototyping UI/UX Enhancements Interaction Design Improvements Usability Testing Stakeholder Feedback Integration Performance Optimisation Branding & Visual Identity Refresh Feature Prioritisation User Flow Redesign Responsive Design A/B Testing & Iteration Accessibility Improvements

We'll make you look good.